FAQ's

Currently, you can earn 90% of your net earnings with our Free tier. All we ask is that you cover our direct 3rd party billing fees and 3rd party video delivery fees so we can keep the lights on. Those 3rd party fees are subtracted once you redeem your earnings from your account.
Directly to their audience on social media. They are leveraging their audience/followers built on their social media platforms (Snapchat, twitter, Instagram, etc) and selling directly to them. They provide links to their own websites (where they have embedded their videos) or links to their videos or live streaming show on Vuier.
No, the whole transaction takes place directly within the video player. Your Vuiers don’t even need an account with us.
No, they only have to do it once, the system will remember them, if they choose, and the next time they pay for a video they will just get a text message from our system to approve the transaction.
Yes! Note that our URL automatically routes you to (https://) so all of your transactions are secure. We do not store any sensitive information on our site. By using our merchant's client libraries, for the web or the mobile APIs, we are automatically compliant with the strictest PCI requirements. No sensitive data hits our servers.
Yes! However, keep in mind that you will only be able to watch again on the same device and browser that you purchased your stream, and make sure you allow cookies. Also, watching in a private mode on a browser (such as incognito) will prevent you from watching more than once.

We support the following media formats for uploading:

  • 3GP, AAC, AVI, FLV, MP4, MOV and MPEG-2

Videos are encoded as follows:

  • Resolution: 720p (Free plan)
  • Codec: h.264, vp8
  • Bit Rate: 2200
  • Frame Rate: 30
  • Display Aspect Ratio: Auto
  • (if you have a specific requirement please contact us and we'll do our best to accommodate.)

Audio is encoded as follows:

  • Codec: AAC
  • Sample Rate: 44100
  • Bit Rate: 160
  • Channels: 2
Vuier signup is very fast, less than a minute. We don’t ask for much information other than your email address. Depending on the length of your video, sometimes it takes a little while to encode your video. But don’t worry we email you as soon as its ready to be shared with your audience.
Freedom of expression is of utmost importance. Our platform is agnostic so it works with any type of video content. We do not discriminate on video content, so long as it is within the confines of the law, all videos should be 2257 compliant, please refer to our Terms of Service.
We leave that totally up to you. We recommend testing out different viable price points for your particular content.
Yes, you can change the price anytime you wish.
Yes, just use the embed tag we provide on every video page.
There is no difference at all. We only have pages on our site for our users that don't have their own sites.
Other sites count views, we prefer to count purchases. It also doesn’t make sense for us to count views since your audience can re-watch multiple times.
The option for the content provider to set the video for download is in our development cycle, if you want to speed it up please email us here.
When your account reaches $150.00 you are eligible to redeem your account. Inside the Account tab just push the big red button (which changes to green once you hit $150) and we do the rest.
We hate chargebacks as much as you do. A chargeback is when someone claims that they did not purchase your video stream or claim that the charge was a fraudulent transaction. They then dispute the charge with their credit card issuer for a refund. When this happens our credit card processor will deduct the amount charged for the video from our account and also charge us a fee of anywhere between $30 and $50.
Unfortunately, we must then deduct the same amount from your earnings to reimburse Vuier. We do our best to reconcile chargebacks as quickly as possible and will notify you of the chargeback.
Vuier has adopted the following policy toward copyright infringement on the Services in accordance with the Digital Millennium Copyright Act (the "DMCA").
We are not a destination site for users to discover new videos. Also, privacy is very important to us, so we prefer our users to control who sees their videos.
Yes, Click on Live Stream Now in the header and set up your Show.
Contact us right away and please provide us with the type of device you are using, your browser, connection speed, and any other information you think will help us solve the problem.
If you are looking for something more robust please contact us at hi@vuier.com and we'll provide you with more information.
Absolutely! We highly encourage you to upload a trailer or a preview of your video to give your audience a taste of what they'll be paying for. All you have to do is click on 'edit' in your Videos page and then drag & drop your trailer.
We pass our direct 3rd party fees for both our Video on Demand and Live Streaming services to you, which is netted from your payout. These 3rd party fees are: Video Delivery Fee - 4.84%, Payment Processing Fee - 5.9% plus $0.51 per purchase. Our service fee is 10%.